Due to a high volume of calls, wait times may take longer than expected. We appreciate your patience. Along with our 24-hour member service line (888) 387-8632, you may also reach us at our remote services number (925) 293-1785 during business hours or you can securely email us through @ccessOnline home banking.
Consumer Alert from DBO California Department of Business Oversight
>> Read Here
Brentwood Branch Now Open!
Our new 1st Nor Cal branch location is now open at 8660-E Brentwood Blvd in Brentwood, CA.
Home Banking Updates
We’ve made some changes in Home Banking to better serve our members. Click here for details.
Attention: Mobile Banking iOS App Users
A new version of our Mobile Banking App is now available for download in the App Store. Members will be asked to Agree to the new terms and conditions. This update supports Face ID and provides a quick link to Member Discount information.
Attention: Android Mobile Banking App Users
A new version of our Mobile Banking App is now available for download in the Google Play store. This update fixes the usage issues that some members were experiencing. Fingerprint login functionality for Android is also supported in this new version.
Loan Account Holders
Please be informed that loan life insurance expired as of October 31, 2017. No claims will be processed after that date.
†Effective 3-20-2020, virtually all Credit Union imposed account transaction fees will be temporarily waived. Certain 3rd party fees or legally required fees are outside of our control and may still be imposed. If you have questions about a specific fee, please contact the Credit Union. Fee waiver is subject to change at any time.
*All payment skip(s) are subject to approval. Effective 3-20-2020, the standard $25 Skip-a-Payment fee will be waived. Mortgage loans or any loans with delinquency within the past six (6) months are not eligible. Members can skip three (3) times a year (January-December) and six (6) times during the term of any one (1) eligible loan. Members may skip up to three (3) consecutive payments in a row. If skips for consecutive months are desired, each skip must be initiated individually. Additional restrictions and qualification criteria may apply. Fee waiver and Skip-a-Payment terms subject to change at any time.
1: Annual Percentage Rates (APR) are subject to change. Rate, maximum term, maximum loan amount and advance amount are based on credit qualifications. Maximum terms vary based on loan amount. We reserve the right to determine collateral value based on industry recognized guidelines or full appraisal. Must be 18 years old or older to apply for a loan. Loans are subject to all Credit Union policies and procedures. Auto loan at 2.99% APR requires a minimum FICO® 780 Credit Score. 66 months term at 2.99% APR is $16.46 per $1,000.00 borrowed.
2: No purchase necessary. U.S. resident 18+ PIN-based debit, Int’l & corp. transactions ineligible. Ends 5/31/20. Click banner above for official rules.
3: APR = Annual Percentage Rate. All loans subject to credit approval. Rates, terms and conditions subject to change. Rate, maximum term and maximum loan amount are based on credit qualifications. Must be 18 years old or older to apply for a loan. First payment due 90 days from Emergency Loan disbursement. Interest will accrue during the 90 day period. Restrictions apply, contact us for complete details.